Terms and Conditions

Last Updated: August 20, 2026

Welcome to Linden & Lake. By accessing our website, creating an account, or purchasing from us, you agree to these Terms & Conditions. Please review them before placing an order.
 

Products and Product Information

We work to provide accurate product descriptions, photographs, pricing, sizing, colors, and other information. However, colors and appearance may vary depending on your device or screen settings, and minor differences may occur between product images and the item received.
 

Product availability is subject to change without notice.

Orders and Payment

By placing an order, you agree that the information you provide is accurate and that you are authorized to use the selected payment method.
 

Submitting an order does not guarantee acceptance. Linden & Lake reserves the right to cancel or decline an order when reasonably necessary, including in cases involving suspected fraud, pricing or inventory errors, product unavailability, or misuse of promotions.
 

If we cancel an order after payment has been processed, the appropriate refund will be issued.

Pricing and Promotions

We make reasonable efforts to ensure prices and promotional information are accurate. If a pricing or promotional error occurs, we reserve the right to correct it and, when necessary, cancel or adjust an affected order.
 

Discounts and promotions may be subject to additional terms and may not be combinable unless otherwise stated.
 

Shipping and Fulfillment

Linden & Lake works with fulfillment partners to provide our curated product collections. Products may ship from different fulfillment locations, and orders containing multiple products may arrive in separate packages.
 

Shipping and delivery estimates are not guaranteed delivery dates.
 

Please see our Shipping Policy for additional information.
 

Returns and Refunds

Returns are subject to the eligibility requirements and procedures described in our Return Policy.
 

Please review the Return Policy before purchasing, particularly for products that may not be eligible for return, including swimwear.
 

From the Force to the Lake Program

The From the Force to the Lake Military & First Responder Thank-You Program provides eligible participants with a 10% discount associated with their Linden & Lake customer account.
 

Program participation is intended for qualifying military members, veterans, and first responders who provide accurate eligibility information through the program enrollment form.

The program benefit is intended for the enrolled member and may not be transferred, sold, or intentionally shared with others.
 

Linden & Lake reserves the right to modify or discontinue the program or remove program eligibility in cases of misuse, fraud, or inaccurate eligibility information.
 

Additional promotional restrictions may apply, and discounts may not be combinable with other offers unless otherwise stated.
 

Customer Accounts

You are responsible for maintaining the confidentiality of your account information and for activity conducted through your account.
 

Please provide accurate and current information and contact us if you believe your account has been accessed without authorization.
 

Website Use

You agree not to misuse our website, interfere with its operation or security, attempt unauthorized access, use the site for fraudulent purposes, or engage in activity that violates applicable law.
 

Intellectual Property

Unless otherwise indicated, the Linden & Lake name, branding, website copy, graphics, photographs owned by Linden & Lake, and other original site content are protected by applicable intellectual-property laws.
 

Content may not be copied, reproduced, distributed, or commercially used without permission except as permitted by law.
 

Third-Party Services

Our website and store rely on third-party platforms and service providers for functions such as ecommerce, payments, fulfillment, shipping, analytics, and communications.
 

Linden & Lake is not responsible for interruptions or failures of third-party services that are outside our reasonable control.
 

Limitation of Liability

To the extent permitted by applicable law, Linden & Lake will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or purchase of our products.
 

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.
 

Changes to These Terms

We may update these Terms & Conditions as our business, website, services, or legal requirements change.
 

The current version will be posted on our website with an updated revision date.
 

Contact Us

Questions about these Terms & Conditions may be sent to:

Linden & Lake
Email: lindenandlake@gmail.com